Funnel data
Your analytics already know where people leave. We map the journeys that matter, find the steps that lose the most people, and size each leak so the fix list is ordered by money rather than by how annoying the problem looks.
UX & design
You have a site. But it does not convert.
We take UX seriously. The experience a user has with your product is pretty much all that there is. Our UX work starts with evidence — analytics, session recordings, funnel drop-offs — and ends with improved metrics.
What does a UX audit cost?
€900, delivered in one week: a prioritised list of conversion problems with evidence for each — recordings, funnel data, heuristics — plus effort estimates and projected impact. The fee is credited in full toward a redesign, and the audit is useful even if someone else implements it.
Written guarantee on every engagement: if we miss it, you do not pay.
Companies which value our work
Big-platform discipline, small-business budgets
Before Carrot, this team shipped UX for global platforms and international brands — environments where a 2% conversion change moves serious money and every decision needs evidence. We bring the same discipline to stores and sites that can't afford to guess.
That is the whole difference. Not taste, not trends, not a moodboard: a measured baseline, a reason for every change, and the same numbers checked again afterwards.
We start with what people actually did
Opinions about a website are cheap and everyone in the room has one. Three sources settle the argument before a single screen is redrawn.
Session recordings
Numbers tell you where; recordings tell you why. Watching real visitors hesitate, scroll past the thing they needed, or abandon a form halfway turns a percentage into a specific, fixable problem.
Heuristic evaluation
A structured review of your key user journeys against principles that hold across every platform we have worked on. It catches the problems that traffic volumes are too small to prove statistically, and it costs nothing to run.
Three stages at which we help
Most people start with the audit, because redesigning without evidence is how sites get prettier and convert worse. You can stop after any stage.
UX audit
€900credited to the work
- Analytics and funnel analysis
- Session recording review
- Heuristic evaluation of key journeys
- Prioritised fix list with impact estimates
- One week, delivered as a working session
Redesign
from €2,900one time
- Keeps what works, fixes what doesn't
- Design system included
- Built for measurement from day one
- 90-day performance follow-up
- Fixed quote after the audit
Ongoing CRO
from €1,400per month
- Test hypotheses from your data
- Design, build and measure shipped monthly
- Works alongside our SEO retainers
- Cancel monthly
Prices exclude VAT. The €900 audit fee is credited in full against a redesign and the credit never expires. Your fixed quote arrives within 48 hours of the first call.
Guarantees, in the contract: a redesign outperforms your old baseline within 90 days or the weak pages are reworked free; CRO cancels monthly.
iGaming · UX & design · 2 weeks
Playabets: a casino lobby that feels brand new
A significant refresh in two weeks — scrollable category sections, standardised components and a merchandising layer the team runs without a designer in the loop.
Read the case study →Was great to work with you and thanks so much for your great work! I'm sure we will work together again soon.
How the audit runs
One week, start to finish, and you are involved for about two hours of it.
Free · 30 min
1. Tell us where it hurts
Which journeys matter, what the site is supposed to achieve, and what you already suspect. We check that the problem really is conversion and say so if it isn't — then we point you at the service that fits.
Week 1
2. We gather the evidence
Funnel analysis in your analytics, a pass through session recordings, and a heuristic evaluation of the journeys you named. Every problem we log comes with the evidence that found it.
End of week 1
3. The working session
We walk you through the prioritised fix list live, with an effort estimate and a projected impact on each item. Not a PDF dump. You leave able to brief any competent developer, or hand it back to us.
UX & design, FAQ
How much does a redesign cost?
From €2,900 for a marketing site, from €4,900 for an ecommerce store - fixed quote after the €900 audit, which is credited. The audit comes first on purpose: redesigning without evidence is how sites get prettier and convert worse.
What's actually in the €900 UX audit?
Funnel analysis in your analytics, session-recording review, heuristic evaluation of your key user journeys, and a prioritised fix list where every item has evidence, an effort estimate and a projected impact. Delivered in one week as a working session, not a PDF dump.
Can you just tell us what to fix and we implement it ourselves?
Yes - the audit is designed to be implementable by any competent developer or your in-house team. About a third of our audit clients do exactly that. The credit toward a redesign doesn't expire.
How do you measure success?
Conversion rate on the journeys we touched, measured before and after, with the numbers visible to you. For redesigns, the 90-day follow-up compares performance against the old baseline - the same guarantee structure as our websites.
Do you do brand design too?
Yes - logo, visual identity and design systems, usually inside a redesign project. Standalone brand work is quoted per project on the first call.
We're not sure if our problem is UX or traffic.
That's diagnosable. If you have traffic but no sales, it's UX and conversion. No traffic at all points to SEO & GEO. The audit tells you which - and if it's traffic, we'll say so and quote the other service instead.
Stop guessing why visitors leave.
The €900 audit finds the leaks with evidence and gives you the prioritised fix list. Credited in full toward a redesign.
- Every problem backed by a recording or a number
- A fix list ordered by impact, with effort estimates
- Implementable by your team or ours - the credit never expires
- A redesign that beats your old baseline in 90 days, or we rework it free