You have a site. But it does not convert.
We take UX seriously. The experience which a user has with your product is pretty much all that there is. Our UX work starts with evidence - analytics, session recordings, funnel drop-offs - and ends with improved metrics.
Big-platform discipline, small-business budgets
Before Carrot, this team shipped UX for global platforms and international brands - environments where a 2% conversion change moves serious money and every decision needs evidence. We bring the same discipline to stores and sites that can't afford to guess.
Three stages at which we help
UX Audit
Find the leaks and suggest fixes.
- Analytics & funnel analysis
- Session recording review
- Heuristic evaluation of key journeys
- Prioritized fix list with impact estimates
Redesign
Fix what the audit found.
- Keeps what works, fixes what doesn't
- Design system included
- Built for measurement from day one
- 90-day performance follow-up
Ongoing CRO
Compound improvements monthly.
- Test hypotheses from your data
- Design + build + measure shipped monthly
- Works alongside our SEO retainers
- Cancel monthly
Playabets redesign
Playabets: a casino lobby that feels brand new
A significant refresh in two weeks - scrollable category sections, standardized components and a merchandising layer the team runs without a designer in the loop.
Read the case study →“Was great to work with you and thanks so much for your great work! I'm sure we will work together again soon.”
UX & design, FAQ
How much does a redesign cost?
From €2,900 for a marketing site, from €4,900 for an ecommerce store - fixed quote after the €900 audit (which is credited). The audit comes first on purpose: redesigning without evidence is how sites get prettier and convert worse.
What's actually in the €900 UX audit?
Funnel analysis in your analytics, session-recording review, heuristic evaluation of your key user journeys, and a prioritized fix list where every item has evidence, an effort estimate and a projected impact. Delivered in one week as a working session, not a PDF dump.
Can you just tell us what to fix and we implement it ourselves?
Yes - the audit is designed to be implementable by any competent developer or your in-house team. About a third of our audit clients do exactly that. The credit toward a redesign doesn't expire.
How do you measure success?
Conversion rate on the journeys we touched, measured before and after, with the numbers visible to you. For redesigns, the 90-day follow-up compares performance against the old baseline - the same guarantee structure as our websites.
Do you do brand design too?
Yes - logo, visual identity and design systems, usually inside a redesign project. Standalone brand work is quoted per project on the first call.
We're not sure if our problem is UX or traffic.
That's diagnosable. If you have traffic but no sales, it's UX/conversion. No traffic at all points to SEO & GEO. The audit tells you which - and if it's traffic, we'll say so and quote the other service instead.
Stop guessing why visitors leave.
The €900 audit finds the leaks with evidence and gives you the prioritized fix list. Credited in full toward a redesign.
Book the UX audit